Privacy Policy
Privacy Policy
Last Updated: August 2026
Welcome to Gharelu.store. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase.
By using Gharelu.store, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or place an order on our website, we may collect:
Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- PIN Code
- Order Details
Payment Information
Payments are processed securely through trusted payment providers.
We do not store your debit card, credit card, UPI PIN, CVV, or banking passwords.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Confirm your purchases
- Respond to customer support requests
- Send order updates
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Comply with legal requirements
3. Cookies
Our website uses cookies to:
- Remember your preferences
- Improve browsing experience
- Analyze website traffic
- Provide better shopping functionality
You can disable cookies from your browser settings, although some website features may not function properly.
4. Information Sharing
We do not sell or rent your personal information.
We may share necessary information only with trusted service providers such as:
- Payment gateways
- Shipping and logistics partners
- Customer support services
- Technology and website service providers
These partners only receive information necessary to perform their services.
5. Data Security
We use industry-standard security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
Although we strive to protect your information, no method of internet transmission is 100% secure.
6. Marketing Communications
If you subscribe to our newsletter or promotional updates, we may send you:
- New product announcements
- Offers and discounts
- Store updates
- Seasonal promotions
You may unsubscribe at any time using the unsubscribe link included in our emails.
7. Third-Party Services
Our website may use trusted third-party services including:
- Shopify
- Secure payment providers
- Shipping partners
- Analytics tools
- Marketing platforms
These services have their own privacy policies governing how they handle your information.
8. Children's Privacy
Our website is intended for individuals aged 18 years or older.
We do not knowingly collect personal information from children under the age of 18.
9. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Request corrections
- Request deletion of your data
- Withdraw consent where applicable
- Contact us regarding privacy concerns
To exercise these rights, please contact us using the details below.
10. Data Retention
We retain your information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Maintain transaction records
- Meet legal, accounting, and tax obligations
11. Changes to this Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated "Last Updated" date.
12. Contact Us
If you have any questions regarding this Privacy Policy, you may contact us:
Gharelu.store
Email: support@gharelu.store
Customer Support: Monday – Saturday, 10:00 AM – 6:00 PM (IST)
Effective Date
This Privacy Policy is effective from August 2026 and applies to all visitors and customers of Gharelu.store.